Article 1. (Scope of Application)
1. The Contract for Travel Abroad Arrangement Services to be executed between the Company and the Traveler shall be based on this term. Matters not specified in this term will be implemented in accordance with relevant laws or general practices.
2. When the Company concludes a special agreement in writing within the scope of not violating the law or bringing disadvantage to the Traveler, it shall not be limited to the proceeding clauses, but shall give priority to the implementation of the special agreement.
Article 2. (Traveler Executing the Contract for Travel Abroad Arrangement Services)
The Traveler with whom the Company executes the Contract for Travel Abroad Arrangement Services will be the Traveler who has executed with the Company a Contract of Recruitment-oriented Planning Travel, an Order-Taking Type Organized Travel Contract or an Arranged Travel Contract, or the Traveler who has executed a Contract of Recruitment-oriented Planning Travel from another travel agent where the Company acts on their behalf by consignment.
Article 3. (Definition of the Contract for Travel Abroad Arrangement Services)
In this term, "Contract for Travel Abroad Arrangement Services" shall mean the contract under which the Company undertakes to perform the following services (hereinafter referred to as the "Agent Service") on request from the Traveler by contracting to receive the travel agent Handling Charge (hereinafter referred to as the "Travel Abroad Formalities Handling Charge") for handling the formalities for travel abroad on behalf of the Traveler:
I. Formalities to obtain a passport, visa, re-entry permit and various certificates.
II. Preparation of documents for immigration formalities.
III. Other services related to each of Item I and Item II.
Article 4. (Execution of the Contract)
1. The Traveler who intends to execute the Contract for Travel Abroad Arrangement Services with the Company will be required to fill in specified details on the application form prescribed by the Company and submit it to the Company.
2. The Contract for Travel Abroad Arrangement Services will be considered executed when the Company accepts the execution of the Contract and receives the application form described in the preceding clause.
3. Notwithstanding the provisions of the preceding two clauses, the Company may accept an application for the Contract for Travel Abroad Arrangement Services by telephone, mail, facsimile, or other means of communication, without receiving the submission of an application form, in which case the Contract for Travel Abroad Arrangement Services will be considered executed when the Company accepts the execution of the Contract.
4. The Company shall have the right to refuse to conclude the Contract for Travel Abroad Arrangement Services when the following cases occur.
I. When the Traveler is identified as a violent group, associate member of a gang, gang affiliate, gang affiliate company or any other anti-social force.
II. When the Traveler commits acts of violence to the Company, makes unreasonable requests, threatening acts related to transactions or their equivalent acts.
III. When the Traveler spreads rumors, damages the Company’s reputation, interferes with the Company’s business, or uses counterfeit or violent equivalent behavior.
IV. Other business needs of the Company.
5. The Company will, promptly after the execution of the Contract for Travel Abroad Arrangement Services, deliver to the Traveler a document describing the content of the requested service (hereinafter referred to as the "Requested Service") undertaken under the Contract for Travel Abroad Arrangement Services, including the amount of the Travel Abroad Formalities Handling Charge, the method of receiving the said Charge, the Company's responsibility and other necessary particulars.
6. Instead of physically delivering to the Traveler the document as specified in the preceding clause, when the Company has provided the Traveler, with his/her prior consent, with such details to be described in the said document (hereinafter referred to in this Article as the "Described Details") by means of utilizing telecommunications technology, the Company will confirm that the Described Details have been recorded on a file as equipped in the communications equipment used by the Traveler
7. In the case of the preceding clause, if the communication equipment used by the Traveler does not have a document that can be used to record the matters, the Recorded Matters shall be recorded in the document in the communication equipment used by the Company (only for Travelers), and confirm the Traveler has read the record.
Article 5. (Confidentiality)
The Company will not leak to any third party any information obtained in the course of implementing the Requested Service.
Article 6. (Responsibility of the Traveler)
1. The Traveler will be required to pay the Travel Abroad Formalities Handling Charge by the date set by the Company.
2. The Traveler will be required to submit the documents required for the Requested Service, and other necessary materials (hereinafter referred to as the "Travel Abroad Formalities Documents, etc.") by the date set by the Company.
3. When the Company is required to pay service charges, visa fees, commission expenses, and other charges (hereinafter referred to as the "Visa Fee, etc.") to government and public agencies in Japan, foreign delegations in Japan, and other persons, the Traveler will be requested to pay the said Visa Fee, etc. to the Company by the date set by the Company.
4. When mailing expenses, traveling expenses, and other expenses have accrued in the course of performing the Requested Service, the Traveler will be required to pay the said expenses to the Company by the date set by the Company.
Article 7. (Termination of the Contract)
1. The Traveler may terminate the Contract for Travel Abroad Arrangement Services in whole or in part at any time.
2. In the following cases, the Company may terminate the Contract for Travel Abroad Arrangement Services.
I. When the Traveler does not submit the Travel Abroad Formalities Documents, etc. by the prescribed date.
II. When the Company recognize that there are flaws in the Travel Abroad Formalities Documents, etc. submitted by the Traveler.
III. When the Traveler does not pay the Travel Abroad Formalities Handling Charge, Visa Fee, etc. or the expenses described in Clause 4 of the preceding article by the prescribed date.
IV. When it is found that the Traveler falls under any of Item I through Item III in Clause 4 of Article 4.
V. If the Company has accepted to undertake the Agent Service described in Item I of Article 3, when the Company recognizes that the Traveler is very unlikely to be able to obtain the passport, visa, or reentry permit (hereinafter referred to as the "Passport, etc.") due to causes not attributable to the Company.
3. When the Contract for Travel Abroad Arrangement Services has been terminated pursuant to the provisions of the preceding two clauses, the Traveler will be required to bear the Visa Fee, etc. and the expenses described in Clause 4 of the preceding article, as well as to pay the Travel Abroad Formalities Handling Charge to the Company for the Requested Service already implemented by the Company.
Article 8. (Responsibilities of the Company)
1. During the course of the Company’s implementation of the Contract for Travel Abroad Arrangement Services, if any damage is coursed to the Traveler due to the intention or negligence of the Company, the Company shall be liable to the compensation for such damage. However, it is limited to notifying the Company within six months starting from the day following the damage.
2. The Contract for Travel Abroad Arrangement Services is not a guarantee by the Company that the Traveler would actually be able to obtain the Passport, etc. and that he/she will be permitted to enter and depart the countries concerned. Accordingly, the Company will not be held responsible even if the Traveler is unable to obtain the Passport, etc. or to enter or depart the countries concerned, due to causes not attributable to the Company.