Article 1. (Scope of Application)
1. The Contract of the Company concerning the Order-Taking Type Organized Travel to be executed with the Traveler (hereinafter referred to as the "Order-Taking Type Organized Travel Contract") shall be based on this term. Matters not specified in this term will be implemented in accordance with relevant laws or general practices.
2. When the Company concludes a special agreement in writing within the scope of not violating the law or bringing disadvantage to the Traveler, it shall not be limited to the proceeding clauses, but shall give priority to the implementation of the special agreement.
Article 2. (Definitions of Terms)
1. The "Order-Taking Type Organized Travel" in this term refers to relevant travel plans in which the Company prepares at the request of the Traveler, decides in advance the destination and schedule, ensures that the Traveler can accept the transportation and accommodation services, and the Traveler shall pay the travel prices to the Company. The "Order-Taking Type Organized Travel" is implemented according to the above mentioned plans.
2. "Domestic travel" in this term means travels in Japan and "overseas travel" means travels abroad.
3. In this part, "Communication Contract" refers to the Order-Taking Type Organized Travel Contract by receving an application by telephone, mail, facsimile, Internet or other communication means by the credit card members of the credit card company (hereinafter referred to as "Affiliated Company") cooperated by the Company. According to the Contract, for the relevant creditor’s rights or debts of the Traveler which are based on the travel prices of Order-Taking Type Organized Travel Contract, and for the settlement according to the credit card membership regulations of the Affiliated Company stipulated separately after the date of performance of the creditor's rights or debts, the Company shall have got approval from the Traveler in advance, in addition, the travel prices of Order-Taking Type Organized Travel Contract shall be paid in accordance with the methods stated in Clause 2 of Article 12, the latter half of Clause 1 of Article 16, and Clause 2 of Article 19.
4. In this term, the "Card Using Date" means the payment date or the refunding date of travel prices that the Traveler or the Company shall fulfill in accordance with the Order-Taking Type Organized Travel Contract.
Article 3. (Contents of the Travel Contract)
According to the Order-Taking Type Organized Travel Contract, the Company shall bear the obligations of travel arrangement and management, to ensure that the Traveler can receive transportation, accommodation and other travel-related services (hereinafter referred to as "Travel Service") in accordance with the travel schedule.
Article 4. (Agent)
When fulfilling the Order-Taking Type Organized Travel Contract, the Company may entrust some or all of the businesses to other travel practitioners in Japan or abroad to let personnel who are engaged in arranging business and other auxiliary personnel handle it on its behalf.
Article 5. (Delivery of the Customized Plan Document)
1. Upon receipt of a request from a Traveler to subscribe to the Company for the Order-Taking Type Organized Travel Contract, the Company will deliver to the Traveler, unless prevented due to business-related reasons, documentation describing the content of the Company's travel plan prepared at the request of the Traveler, such as the itinerary, tour service content, the Travel Fees, and other conditions concerning the travel to be undertaken (hereinafter referred to as the "Customized Document").
2. There are cases where the Company will specify in the Customized Document of the preceding clause the amount of the Company's Handling Charge for the Customized Travel Plan (hereinafter referred to as the "Planning Charge") as a breakdown of the Travel Fees.
Article 6. (Application of the Contract)
1. Travelers who wish to apply for the Order-Taking Type Organized Travel Contract concerning the content of the Customized Travel Plan described in the Customized Document of Clause 1 of the preceding article with the Company should fill out the prescribed items on the application form prescribed by the Company (hereinafter referred to as the "Application Form"), and it shall be submitted to the Company together with the application fee of the amount separately determined by the Company.
2. Regardless of the proceeding clause, a Traveler who intends to apply for a Communication Contract concerning the content of the Customized Travel Plan described in the Customized Document of Clause 1 of the preceding article with the Company shall have the membership number and other matters, and shall be notified to the Company.
3. The application fee set forth in Clause 1 will be treated as part of the Travel Fee (including the Planning Charge specified as a breakdown of the said Travel Fees), cancellation fee or penalty fee.
4. Travelers who require special consideration when participating in Order-Taking Type Organized Travel shall make a request when applying for a contract. At this time, the Company will respond to this to the extent possible.
5. The expenses required for the special measures the Company takes for Travelers as required by the preceding clause will be borne by the Travelers.
Article 7. (Refusal of Concluding Contract)
The Company shall have the right to refuse to conclude the Order-Taking Type Organized Travel Contract when the following cases occur.
I. Causing troubles to other Travelers or hindering the smooth implementation of collective activities.
II. When concluding the Communication Contract, due to the invalid credit card held, it is impossible to settle part or all of the travel fees and other related debts according to the credit card membership regulations of Affiliated Company.
III. When the Traveler is identified as a violent group, associate member of a gang, gang affiliate, gang affiliate company or any other anti-social force.
IV. When the Traveler commits acts of violence to the Company, makes unreasonable requests, threatening acts related to transactions or their equivalent acts.
V. When the Traveler spreads rumors, damages the Company’s reputation, interferes with the Company’s business, or uses counterfeit or violent equivalent behavior.
VI. Other business needs of the Company.
Article 8. (Establishment Time of the Contract)
1. When the Company acknowledges the conclusion of the Contract and accepts the application fees mentioned in Clause 1 of Article 6, the Order-Taking Type Organized Travel Contract shall be deemed to be established.
2. The Communication Contract shall not be subject to the proceeding clause, and shall be deemed to be established when a notice of acknowledging the conclusion of the Contract arrives at the Traveler.
Article 9. (Delivery of Written Contract)
1. After the establishment of the Contract stipulated in proceeding clause, the Company shall deliver to the Traveler Written Contract as soon as possible in which the travel itinerary, Travel Service content, Travel Fees and other travel conditions, as well as related responsibilities of the Company (hereinafter referred to as "Written Contract").
2. In cases where the Company has specified the Planning Charge amount in the Customized Document stipulated in Clause 1 of Article 5, the Company will also specify the said amount in the Written Contract set forth in the preceding clause.
3. The contents of the Written Contract mentioned in Clause 1 refer to the scope of Travel Service of necessary preparations and obligation of travel schedule management in accordance with the Order-Taking Type Organized Travel Contract.
Article 10. (Written Confirmation)
1. In the Written Contract of Clause 1 of proceeding article, when the names of the confirmed travel schedule, transportation or accommodation facilities cannot be recorded, then the names of the expected accommodation facilities and important transportation institutions shall be clearly listed in the Written Contract. And after the delivery of the contract documents and before the date stipulated in the contract documents on the day before the travel starts (the travel start date refers to the application for the Order-Taking Type Organized Travel Contract on or after the seventh day from the day before the travel start date), the documents recording these determinations shall be delivered (hereinafter referred to as "Confirmation Documents").
2. In the case recorded in proceeding clause, if the Traveler wants to confirm the relevant arrangements and makes inquiries, the Company shall reply appropriately as soon as possible even before the delivery of confirmation documents.
3. When the Confirmation Documents in Clause 1 are delivered, the scope of Travel Services of arranging and managing the travel schedule stipulated in Clause 3 of the preceding article shall be specified in the content recorded in the Confirmation Documents.
Article 11. (Utilization of Information and Communication Technology)
1. On the premises of prior permission from the Traveler, if the Company replaces the documents, contract documents or Confirmation Documents that record the travel date, content of Travel Services, travel fees and other travel conditions, as well as matters relating to the Company’s responsibilities, which are delivered to the Traveler when preparing to conclude Customized Document and Order-Taking Type Organized Travel Contract with the matters provided in the documents by using of information and communication methods (hereinafter referred to as "Recorded Matters" in relation to this article), the Company shall confirm whether the recorded items in the documents available in the communications equipment used by the Traveler have been recorded.
2. In the case of the preceding clause, if the communication equipment used by the Traveler does not have a document that can be used to record the matters, the Recorded Matters shall be recorded in the document in the communication equipment used by the Company (only for Travelers), and confirm the Traveler has read the record.
Article 12. (Travel Fees)
1. Before the travel start date specified in the contract document, the Traveler shall pay the Company the amount of travel fees specified in the contract document.
2. After signing the Communication Contract, the Company shall charge the full amount of the travel fees as stated in the contract documents through the Affiliated Company's credit card when the Traveler has not signed the required invoice. In addition, the Credit Card Using Date shall be the date of establishment for the travel contract.
Article 13. (Change of the Contents of the Contract)
1. The Traveler may request the Company to change the content of the Order-Taking Type Organized Travel Contract, such as itinerary, content of Travel Service, and other conditions of the Arranged Travel Contract, etc. (hereinafter referred to as the "Contract Content"), in which case the Company will try to accommodate the Traveler's request to the extent possible.
2. When force majeure, such as natural disasters, wars, riots, termination of Travel Services provided by transportation and accommodation institutions, and orders from government agencies, leads to the inconsistency between the transportation services provided and the original itinerary, for the safe and smooth progress of the travel, the Company shall, under unavoidable circumstances, explain in advance to the Traveler that the reasons are out of the Company’s control and any relevant causes and effects, and may change the contents of the Order-Taking Type Organized Travel Contract. However, when it is an unavoidable emergency, the Company may explain the situation after making the change.
Article 14. (Change of the Amount of Travel Fee)
1. If the fares/charges of the transportation institution during the Order-Taking Type Organized Travel (hereinafter referred to as the "Applicable Fares/Charges") increase or decrease dramatically beyond the normal assumption compared with the Applicable Fares/Charges stated clearly as valid when the Customized Document for the Order-Taking Type Organized Travel was delivered, due to significant changes in economic conditions, etc., the Company may change the travel fee within the range of the increase or decrease.
2. If the travel fee increases in accordance with the preceding clause, the Company shall notify the Traveler of such information within 15 days counting backwards from the day before the travel start date.
3. If the Applicable Fares/Charges decrease in accordance with Clause 1, the Company shall only reduce the decrease amount from the travel fee.
4. If the fees required for carrying out the travel increase or decrease due to changes in the Contents of the Contract in accordance with the preceding articles (including the cancellation fee, liquidated damages, and other fees paid or to be paid for the Travel Services which are not provided due to such changes), the Company may change the travel fee according to the difference. However, cases are not included where an increase occurs that the transportation and accommodation institutions still provide the Travel Service, but there is a shortage of seats, rooms or other facilities in the transportation and accommodation institutions.
5. When the Contract states that the travel fee varies depending on the number of Travelers using the services of the transportation and accommodation institutions, and the number of Travelers changes after the conclusion of the Order-Taking Type Organized Travel Contract for reasons that are not attributed to the Company, the Company shall change the travel fee in accordance with the Contract.
Article 15. (Change of the Traveler)
1. The Traveler who concludes an Order-Taking Type Organized Travel Contract with the Company can transfer their contractual status to a third party with the Company's consent.
2. When the Traveler intends to obtain the consent of the company mentioned in the preceding clause, he/she shall fill in the prescribed items on the form of the Company and submit it to the Company together with the prescribed handling fee.
3. The transfer of contractual status as specified in Clause 1 shall take effect with the Company’s consent. After that, the third party that accepts the contractual status shall inherit all rights and obligations related to the Order-Taking Type Organized Travel Contract.
Article 16. (Termination Right of the Traveler)
1. The Traveler may terminate the Order-Taking Type Organized Travel Contract any time after paying the cancellation fee stipulated in the Table 1 attached. When the Communication Contract is terminated, the Company may charge the cancellation fee according to the invoice specified in the credit card of the Affiliated Company without the signature of the Traveler.
2. In the following cases, the Traveler may terminate the Order-Taking Type Organized Travel Contract without paying the cancellation fee before the travel starts regardless of the provision in the preceding clause.
I. When contract details are changed by the Company, provided, however, that such changes are listed in the upper columns of Table 2 attached or other important matters.
II. When the travel fee increases based on the provisions in Clause 1 of Article 14.
III. When force majeure, such as natural disasters, wars, riots, termination of Travel Services provided by transportation and accommodation institutions, and orders from government agencies, hinders the safe and smooth progress of the travel, or when such situation is very likely to happen.
IV. When the Company has not deliver a finalized document to the Traveler by the date stated in Clause 1 of Article 10.
V. When it becomes impossible to carry out the travel itinerary stated in the Contract due to the Company’s reasons.
3. After the travel starts, if the Traveler is unable to accept the Travel Services stated in the Contract not due to personal responsibilities, or is notified by the Company of such information, the Traveler may terminate the Travel Services which has not been provided without paying the cancellation fee, regardless of the provision in Clause 1.
4. In the case of the preceding clause, the Company shall refund part of the travel fee related to the unused Travel Services to the Traveler. However, if the reasons are not attributed to the Company, the Company shall deduct the cancellation fee, liquidated damages, and other fees paid or to be paid from that part of fee before making a refund to the Traveler.
Article 17. (Termination right of the Company - Termination before the Travel Starts)
1. In the following cases, the Company may terminate the Order-Taking Type Organized Travel Contract after explaining reasons to the Traveler before the travel starts.
I. When the Traveler is determined as unable to bear the travel due to illness, lack of necessary nursing staff, and other reasons.
II. When the Traveler is estimated to bother other Travelers, or hinder the smooth progress of the group travel.
III. When the Traveler’s requirements are out of the reasonable range within the Contract.
IV. When the implementation condition of travel such as the snowfall, which is necessary in a skiing-oriented travel, is very unlikely to meet the snowfall requirement specified clearly at the time of contract conclusion.
V. When force majeure, such as natural disasters, wars, riots, termination of Travel Services provided by transportation and accommodation institutions, orders from government agencies and other causes beyond the Company's intervention, hinders the safe and smooth progress of the travel in accordance with the travel schedule stated in the contract document, or when such situation is very likely to happen.
VI. When the Communication Contract is concluded, but the Traveler’s credit card is invalid, and the Traveler is unable to settle part or all of the debt of the travel price in accordance with the credit card membership rules of the Affiliated Company due to such situations.
VII. When it is judged that the Traveler belongs to any one of Item III to Item V of Article 7.
2. When the Traveler fails to pay the travel price before the date stated in Clause 1 of Article 12 of the Written Contract, the Order-Taking Type Organized Travel Contract shall be deemed to be terminated by the Traveler on the day following. In this case, the Traveler shall pay the Company a penalty equal to the amount of the cancellation fee specified in Clause 1 of the preceding article.
Article 18. (Termination Right of the Company - Termination after the Travel Starts)
1. In the following cases, the Company may terminate part of the Order-Taking Type Organized Travel Contract after explaining reasons to the Traveler, even if the travel has started.
I. When the Traveler is unable to continue the travel due to illness, lack of necessary nursing staff, and other matters.
II. When the Traveler violates the instructions of the Company communicated by the accompanying personnel and other personnel, which are for the safe and smooth progress of the travel, and imposes violence or threats on these people or other fellow Travelers, thus disrupting the collective action and hindering the safe and smooth progress of the travel.
III. When it is judged that the Traveler belongs to any one of Item III to Item V of Article 7.
IV. When the travel is impossible to continue due to force majeure, such as natural disasters, wars, riots, termination of Travel Services provided by transportation and accommodation institutions, orders from government agencies and other causes beyond the Company's intervention.
2. When the Company terminates the Order-Taking Type Organized Travel Contract according to the provisions of the preceding clauses, the contractual relationship between the Company and the Traveler is only invalid for the time to come. In this case, the debts of the Company relating to the Travel Services that the Traveler has accepted are deemed to have been effectively repaid.
3. In the cases in preceding clauses, the Company shall deduct the cancellation fee, penalty, and other fees paid or to be paid from the amount of the Travel Fees related to the unused Travel Services before refunding to the Traveler.
Article 19. (Return of Travel Fees)
1. When a refund shall be made to the Traveler after the reduction of the travel price is carried out according to the provisions of Clause 3 to Clause 5 of Article 14 or the Order-Taking Type Organized Travel Contract is terminated according to the provisions in the preceding three articles, the Company shall make this refund within 7 days from the next day after the termination date of the Contract if the refund is related to the termination before the travel begins, or within 30 days from the next day after the travel end date as stipulated in the Contract if the refund is related to a remission or the termination after the travel begins.
2. When a refund shall be made in cases where the Company concludes a communication contract with the Traveler, or a Travel Fees remission is made according to the provisions of Clause 3 to Clause 5 of Article 14, or the Communication Contract is terminated according to the provisions in the preceding three articles, the Company shall make this refund to the Traveler according to the credit card membership rules of the Affiliated Company. In this case, the Company shall notify the Traveler of the amount to be refunded within 7 days from the next day after the termination date of the Contract if the refund is related to the termination before the travel begins, or within 30 days from the next day after the travel end date as stipulated in the Contract if the refund is related to a remission or the termination after the travel begins, and the date of notification to the Traveler shall be the credit card usage date.
3. The provisions of the preceding two clauses do not imply a restriction on the right of the Traveler or the Company to claim damages according to the provisions of Article 28 or Clause 1 of Article 31.
Article 20. (Return Arrangement after Termination of the Contract)
1. When the Order-Taking Type Organized Travel Contract is terminated according to the provisions of Item I or Item IV in Clause 1 of Article 18 after the travel begins, the Company may arrange necessary transportation services for the Traveler as his or her requirement to send the Traveler to the departure place of the travel.
2. In the case of the preceding clause, the Traveler shall bear any expenses of the transportation to the departure place.
Article 21. (Group Contract)
The Company’s provisions of this Chapter shall apply to the Order-Taking Type Organized Travel Contract applied by and concluded with the representative (hereinafter referred to as the "Contractor") of two or more Travelers who travel according to a same schedule in a same place at the same time.
Article 22. (Contractor)
1. In addition to signing a special contract, the Contractor shall be deemed to have all the agency rights for the Travelers who constitute the group (hereinafter referred to as the "Members") to enter into this Order-Taking Type Organized Travel Contract. The travel business related to the said organization or group and the business specified in Clause 1 of Article 26 also deals with the person responsible for the contract.
2. The person responsible for the contract shall submit the list of Members to the Company by the date specified by the Company.
3. The Company shall not be liable for any debts or obligations currently undertaken or expected to be undertaken by the Contractor.
4. When the Contractor does not travel with the group, the Company shall regard the group member designated by the Contractor in advance as the new Contractor after the travel begins.
Article 23. (Special Rules Related to the Execution of the Contract)
1. Notwithstanding the provision of Clause 1 of Article 6, when the Company executes the Order-Taking Type Organized Travel Contract with the Contractor, there are cases where the Company accepts the execution of the Order-Taking Type Organized Travel Contract without receiving payment of the Application Fee.
2. When the Company executes the Order-Taking Type Organized Travel Contract with the Contractor without receiving payment of the Application Fee under the provision of the preceding clause, the Company will deliver to the Contractor a document stating to that effect, and the Order-Taking Type Organized Travel Contract will be considered to be executed upon the Company's delivery of said document.
Article 24. (Itinerary Management)
The Company shall work hard to ensure the safety and smooth travel of Travelers, and shall perform the following operations for Travelers. However, if the Company has other special contracts with Travelers, this clause does not apply.
I. When it is confirmed that the Traveler may not be able to obtain Travel Services during the trip, necessary measures need to be taken to ensure that the Travel Services are provided in accordance with the Order-Taking Type Organized Travel Contract.
II. Although the previous measures have been taken, when the Contract Content has to be changed, alternative services shall be arranged. At this time, when changing the travel itinerary, efforts shall be made to make the changed travel itinerary meet the purpose of the original travel itinerary, and when changing the content of the Travel Service, the content of the change shall be minimized, and keep the changed Travel Service in line with the original Travel Service content.
Article 25. (The Company's Instructions)
Travelers shall follow the Company's instructions to ensure a safe and smooth trip when acting in groups between the start and the end of the trip.
Article 26. (Tasks of Travel Conductors, etc.)
1. Depending on the content of the trip, the travel conductors or other accompanying personnel shall perform all or part of the tasks listed in each item in Article 24, as well as other tasks that the Company believes are related to the Order-Taking Type Organized Travel.
2. The time period for the travel conductors and other staff to perform the work in the preceding clause, in principle, is from 8:00 to 20:00.
Article 27. (Protective Measures)
When the Company estimates that the Traveler on the trip is in a care-needed state due to illness, injury, etc., necessary measures shall be taken. In this case, when the cause is not the responsibility of the Company, the expenses incurred in implementing the measures shall be borne by the Traveler, and the Traveler shall pay the fee before the date and through the method specified by the Company.
Article 28. (Responsibilities of the Company)
1. During the course of the Company’s implementation of the Order-Taking Type Organized Travel Contract, if any damage is coursed to the Traveler due to the intention or negligence of the Company or the person designated by the Company (hereinafter referred to as "Acting Arranger") in line with the regulation of Article 4, the Company shall be liable to the compensation for such damage. However, it is limited to notifying the Company within two years starting from the day following the damage.
2. When the Traveler suffers damage due to natural disasters, wars, riots, transportation and accommodation agencies’ suspending Travel Services providing, orders from government agencies and other reasons that the Company or its Acting Arranger cannot intervene in, the Company shall not be liable to undertake the compensation except for the situations mentioned above.
3. When a travel’s carry-on luggage suffers damage as stipulated in Clause 1, the Company, not being limited to the same clause, shall compensate each Traveler with a limit of 150,000 yen in case of the Company being notified within 14 days for domestic travel and 21 days for overseas travel starting from the day following the damage (except for the Company’s intention or gross negligence).
Article 29. (Special Compensation)
1. Whether the Company’s responsibilities based on the Clause 1 of previous article occur or not, according to the Attachment Special Compensation Regulation, the Company shall pay the pre-stipulated compensation and condolences to the Traveler for the damage to the life, body and carry-on luggage during the course of the Order-Taking Type Organized Travel.
2. Based on the Clause 1 of previous article, when the Company undertakes responsibility for above mentioned damages, the above mentioned compensation, which is paid by the Company within the limit of compensation based on the responsibility, shall be deemed as compensation for such damages.
3. In previous clause, the Company's obligation to pay compensation based on the Clause 1 is to reduce the amount equivalent to the damage compensation that the Company is required to pay (including the compensation being deemed as damage compensation according to previous clause) based on the Clause 1 of previous article.
4. The Recruitment-oriented Planning Travel which the Company implement by collecting a separate Travel Fees from the Traveler participating in the Company's Order-Taking Type Organized Travel shall be handled as part of the content of the Order-Taking Type Organized Travel Contract.
Article 30. (Travel Guarantee)
1. In case of significant changes (except for the changes shown as follows (the Travel Services are provided by transportation and accommodation agencies, but followings shall not be included, such as the changes due to lacking for seats, rooms and other facilities provided by transportation and accommodation agencies)) of the Contract Content shown in the upper column of Table 2, the Company shall pay the compensation for changes, which is more than the amount obtained by multiplying the travel price by the ratio recorded in the following column within 30 days starting from the day following the end of the travel. However, the change shall not be subject to this restriction in cases where the Company's responsibilities under Clause 1 of Article 28 are already obvious.
I. Changes occur due to the following reasons
A. Natural disasters
B. Wars
C. Riots
D. Orders from government agencies
E. Suspension of Travel Services of transportation and accommodation agencies
F. Provided transportation service that is not based on the original plan
G. Necessary measures to ensure the life or physical safety of the Traveler
II. Alterations relating to the portion altered following the changes made to the Order-Taking Type Organized Travel under the provision of Clause 1 of Article 13, and those relating to the portion cancelled due to the cancellation of the Order-Taking Type Organized Travel Contract based on the provisions from Article 16 through Article 18.
2. The compensation for changes to be paid by the Company shall be limited to the amount of more than 15% of the travel price multiplied by the ratio stipulated by the Company for each travel’s Order-Taking Type Organized Travel. In addition, when the amount of compensation for changes payable to each Traveler is less than 1,000 yen, the Company will not pay the compensation.
3. After the Company has paid the compensation for changes based on Clause 1, when the changes are obvious to the Company's responsibilities under the Clause 1 of Article 28, the Traveler shall return the compensation related to the changes to the Company. In this case, the Company shall pay the balance after deducting the amount of change compensation that the Traveler should return from the damage compensation payable by the Company according to the same regulation.
Article 31. (Responsibilities of the Traveler)
1. When the Company suffers losses due to the Traveler's intention or negligence, the Traveler shall make compensation for the losses.
2. When signing the Order-Taking Type Organized Travel Contract, the Traveler shall make full use of the information provided by the Company, and try to understand the rights and obligations of the Traveler and other contents related to the Order-Taking Type Organized Travel Contract.
3. The Traveler shall accept the Travel Services recorded in the Contract after the travel starts. However, if they find that the Travel Services provided do not conform to the Contract, they must promptly declare the matter to the Company, the Acting Arranger or the provider of the Travel Services.
Article 32. (Security of Business)
1. The Company is the guaranteed member of JATA (No.3, 3 Ban, 3 Chome, Kasumigaseki, Chiyoda-ku, Tokyo), a general legal entity.
2. Travelers or constituents who have signed Order-Taking Type Organized Travel Contract with the Company may accept up to 70 million yen from the repayment of business deposit provided by the JATA (a general legal entity) for the creditor's rights arising from the deal.
3. In accordance with the Clause 1 of Article 49 of Travel Law, the Company pays the share amount of business deposit repayment rather than the security of business recorded in the Clause 1 of Article 7.
1. Cancellation fees for domestic travel
| Division | Cancellation fee |
|---|---|
| I. Order-Taking Type Organized Travel Contract other than sub-clause | |
| A. Except for the cases listed in Clause B to Clause E (But limited to cases where the Company has specified the amount of the Planning Charge in the Customized Document.) | Amount equal to the Planning Charge |
| B. In case of cancellation after the 20th day (the 10th day for the round-trip on same day) counted from the day before the start of the travel (except for the cases listed in Clause C to Clause F). | Within 20% of the Travel Fees |
| C. In case of cancellation after the 7th day counted from the day before the start of the travel (except for the cases listed in Clause D to Clause F). | Within 30% of the Travel Fees |
| D. In case of cancellation before the day when travel starts. | Within 40% of the Travel Fees |
| E. In case of cancellation on the day when travel starts (except for the cases recorded in Clause F) | Within 50% of the Travel Fees |
| F. The cancellation after the start of the travel or the occasion of not participating without any contact. | Within 100% of the Travel Fees |
| II. Order-Taking Type Organized Travel Contract by making use of chartered vessels | According to the regulation of cancellation fee relating to the vessels |
| Note: I. The amount of cancellation fee will be explicitly stated in the contract documents. II. "After the start of travel" to which this table applies, refers to after the "the time when the services provided are accepted" as stipulated in Clause 3 of Article 2 of the the Attachment Special Compensation Regulation. | |
| Division | Cancellation fee |
|---|---|
| I. Order-Taking Type Organized Travel Contract that using aircraft when leaving or returning to Japan (excluding travel contracts listed in the next clause) | |
| A. Except for the cases listed in Clause B to Clause D (But limited to cases where the Company has specified the amount of the Planning Charge in the Customized Document.) | Amount equal to the Planning Charge |
| B. In case of cancellation after the 30th day counted from the day before the start of the travel (except for the cases listed in Clause C to Clause D). | Within 20% of the Travel Fees |
| C. In case of cancellation after two days before the travel start date. (except for the cases recorded in Clause D) | Within 50% of the Travel Fees |
| D. The cancellation after the start of the travel or the occasion of not participating without any contact. | Within 100% of the Travel Fees |
| II. Order-Taking Type Organized Travel Contract by making use of chartered aircraft | |
| A. Except for the cases listed in Clause B to Clause E (But limited to cases where the Company has specified the amount of the Planning Charge in the Customized Document.) | Amount equal to the Planning Charge |
| B. In case of cancellation after the 90th day counted from the day before the start of the travel (except for the cases listed in Clause C to Clause E). | Within 20% of the Travel Fees |
| C. In case of cancellation after the 30th day counted from the day before the start of the travel (except for the cases listed in Clause D to Clause E). | Within 50% of the Travel Fees |
| D. In case of cancellation after the 20th day counted from the day before the start of the travel (except for the cases recorded in Clause E) | Within 80% of the Travel Fees |
| E. In case of cancellation after the 3th day counted from the day before the start of the travel or the occasion of not participating without any contact. | Within 100% of the Travel Fees |
| III. Order-Taking Type Organized Travel Contract that using vessels when leaving or returning to Japan | According to the regulation of cancellation fee relating to the vessels |
| Note: I. The amount of cancellation fee will be explicitly stated in the contract documents. II. "After the start of travel" to which this table applies, refers to after the "the time when the services provided are accepted" as stipulated in Clause 3 of Article 2 of the the Attachment Special Compensation Regulation. | |
| Necessary changes in the payment of compensation for changes | Ratio for specific change (%) | |
|---|---|---|
| Before the travel | After the travel | |
| I. Changes of travel starting date or ending date stated in the contract documents. | 1.5 | 3.0 |
| II. Changes of sightseeing place or travel facilities and other travel destinations (including restaurants) stated in the contract documents. | 1.0 | 2.0 |
| III. When the change is lower than the level of the transportation agency or the cost of the equipment recorded in the contract documents (limited to the cases where the total amount of the altered level and equipment costs is lower than that of being recorded in the contract documents). | 1.0 | 2.0 |
| IV. Changes in the types of transportation agencies or company names recorded in the contract documents. | 1.0 | 2.0 |
| V. Change to a flight that is different from the airport at which the domestic travel begins or ends recorded in the contract documents. | 1.0 | 2.0 |
| VI. When a direct flight between Japan and abroad recorded in the contract documents is changed to a transfer flight or via flight. | 1.0 | 2.0 |
| VII. Changes of the type or name of the guest room in the accommodation agencies recorded in the contract documents. | 1.0 | 2.0 |
| VIII. Changes in the type, equipment, landscape and other guest room conditions in the accommodation agencies recorded in the contract documents. | 1.0 | 2.0 |
| Note I: The so-called "before the travel" refers to notifying the Traveler of the change on the day before the start of travel, while "after the travel" refers to notifying the Traveler after the start of travel. Note II: Where a definitive document is to be delivered, the section marked "contract documents" shall be replaced by "definitive documents", which is applicable to this table. In this case, when there is a change between the recorded contents of the contract documents and that of the Confirmation Documents or between the recorded contents of the Confirmation Documents and the content of the actually provided Travel Services, then each change shall be treated as an individual one. Note III: In case of transportation agencies related to the changes need accommodation facilities recorded in Item III or Item IV, the accommodation shall be treated every day. Note IV: The change of the company name of the transportation agencies recorded in Item IV cannot be applied to the occasion when the level or equipment is changed to a higher level. Note V: Even if the changes described in Item IV, Item VII, or Item VIII occur many times during one ride or accommodation, the above mentioned one ride or accommodation shall be treated individually. | ||