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This travel is planned and carried out by Jorudan Co., Ltd. (hereinafter referred to as "the Company"), and the Customer who participates in this travel have a Recruitment-oriented Planning Travel Contract (hereinafter referred to as "the Contract") with the Company.
In addition to the conditions described for each course, the contents and conditions of the contract are based on the following conditions, a finalized document called "Itinerary Information" (hereinafter referred to as "Itinerary Information") given before departure, and the section of the Company's travel business agreements recruitment-oriented planning travel contract (hereinafter referred to as "Company Agreements").
1. Please fill in the prescribed items on the prescribed travel application form (hereinafter referred to as "the Application Form") and apply with the application fee specified below. The application fee will be treated as part or all of the travel fee, cancellation fee or penalty.
| Travel fee (per one person) | Application fee |
|---|---|
| Less than 30,000 yen | 6,000 yen |
| 30,000 yen or more and less than 60,000 yen | 12,000 yen |
| 60,000 yen or more and less than 100,000 yen | 20,000 yen |
| 100,000 yen or more and less than 150,000 yen | 30,000 yen |
| 150,000 yen or greater | 20% of travel fee |
1. When the Company acknowledges the conclusion of the Contract and accepts the application fees , the Contract shall be deemed to be established with the Customer. Specific information is as follows.
I. In the case of over-the-counter sales (and door-to-door sales by the Company's sales representatives), when the Company accepts the conclusion of the contract and the Company accepts the application fee set forth in Clause 1 of Article 1.
II. In the case of contract reservation by telephone, etc., the Company accepts the application fee set forth in Clause 1 of Article 1 from the Customer by the day corresponding to the third day, counting from the day following the day when the Company notifies the acceptance of the reservation.
2. The Communication Contract shall be deemed to be established when a notice of acknowledging the conclusion of the Contract arrives at the Customer. However, if the notice of acknowledging the conclusion of the Contract is notified by electronic consent notification such as e-mail, facsimile, answering machine, etc., it shall be established when the notice reaches the Customer.
1. When the Customer is minor, a written consent from a guardian (legal representative) is required.
2. When the Customer who has not yet attended junior high school, the Company shall have the right to refuse to conclude the Contract.
3. The minimum number of participants is 1 person unless otherwise specified (however, 2 person if there is an indication that 1 person cannot participate in the course).
4. Regarding travel for a specific passenger group or travel with a specific purpose, the Company shall have the right to refuse to conclude the Contract if the age, qualifications, skills and other conditions do not meet the conditions specified by the Company.
5. Please inform the Company that those who need special consideration such as persons with physical disabilities, those who are injured, those who are pregnant, those who use assistance dogs, those who need accompany with a caregiver, those who need wheelchairs, etc. The Company shall respond to this to the extent possible. In this case, the Company may require to accompany with a caregiver or companion, submit a medical certificate of a doctor, change the contents of a part of the course, etc. for the safe and smooth implementation of the travel. And the Company shall have the right to refuse to conclude the Contract. In addition, the cost required for the special measures taken by the Company for the Customer based on the request from the Customer will be borne by the Customer.
6. The Company shall have the right to refuse to conclude the Contract When the Customer is identified as a violent group, member of a gang, gang affiliate, or any other anti-social force.
7. The Company shall have the right to refuse to conclude the Contract when there are other business needs of the Company.
1. When a travel application is made by the representative of the Customer who constitutes a group (hereinafter referred to as "the Contractor") apply the travel, the Contractor shall has all agency rights regarding the conclusion and cancellation of the contract, and the Company shall carry out transactions, etc. related to the contract with the Contractor.
2. The Contractor shall submit the list of Members to the Company by the date specified by the Company.
3. The Company shall not be liable for any debts or obligations currently undertaken or expected to be undertaken by the Contractor.
4. When the Contractor does not travel with the group, the Company shall regard the group member designated by the Contractor in advance as the new Contractor after the travel starts.
When it cannot describe the confirmed travel details regarding the travel itinerary, the major transportations, the accommodation institutions, etc in the Contract, the Company shall issue a "Itinerary Information" that describes the confirmed situation to the Customer at the latest by the day before the travel start date. In addition, the Company shall explain the arrangement situation if the Customer contacts the Company even before the delivery date.
1. Unless otherwise noted, adults over 12 years old shall be charged for adult travel fee, and those over 3 years old and under 12 years old shall be charged for children fee.
2. If the travel fee does not indicate the classification of adults and children, the travel fee shall be applied to all persons over 3 years old.
3. Travel fee is displayed for each course. Please check the departure date and the number of travelers.
4. The additional fee means the travel fee to be added to the basic travel fee, such as selection of flight, selection of aircraft grade, selection of accommodation facility designation, accommodation fee due to extended stay, etc.
5. The travel fee shall be the basis for calculating the amount of "Application Fee" in Clause1 of Article 1, "Cancellation Fee" in Article 14, "Penalty Fee" in Clause 1 of Article 13 and "Change Compensation" in Article 22. The calculation method of "Travel Fee" in recruitment advertisements, pamphlets, and homepages is "amount displayed as travel price" plus "amount displayed as additional price" minus "amount displayed as discount price".
6. The amount of the travel fee (the balance after deducting the application fee) shall be paid 14 days before the travel start date. However, if the Customer applies 13 days or less before the travel start date, the Customer shall be required to pay the full amount at the time of application.
1. Fares and charges of the transportation agency specified in the travel itinerary (aircraft are ordinary seats unless otherwise noted), accommodation expenses, meal charges, taxes and service charges such as consumption tax, passenger facility charges (if required by the airport) and especially other costs specified.
2. Expenses for the Company's conductor, in the case of conducted the Company's course.
3. Other expenses specified as "included in the travel fee" displayed on each course.
The above costs will not be reimbursed even if the Customer partially does not use the relevant services.
Any expenses other than those set out in Article 7 will not be included in the travel fee. The following costs are selected examples:
1. Excess baggage charge (for weight, volume or quantity exceeding the limit set).
2. Transportation expenses, food and drink charges, cleaning charges, telephone charges, and other personal expenses not included in the course, as well as taxes and service charges associated with them.
3. Costs for optional plans and optional tours that only those who wish to participate.
Even after the conclusion of the Travel Contract, when force majeure, such as natural disasters, termination of Travel Services provided by transportation and accommodation institutions, and orders from government agencies, leads to the inconsistency between the transportation services provided (delay, change of destination airport, etc.) and the original itinerary, for the safe and smooth progress of the travel, the Company shall, under unavoidable circumstances, explain in advance to the Customer that the reasons are out of the Company's control and any relevant causes and effects, and may change the itinerary, the contents of the Travel Services and other contents of the Contract. However, when it is an unavoidable emergency, the Company may explain the situation after making the change.
1. If the charges or fees for transportation facilities to be used are amended to a large extent that is beyond normal expectation, as a result of any drastic economical changes, etc., the travel fee will be adjusted to the extent of the difference arising out of such amendment.
2. According to Clause 1 of this Article, if the travel fee is increased, the Company shall give notice to the Customer within 16 days in advance from the day before the travel start date.
3. According to Clause 1 of this Article, if the travel fee is decreased, the travel fee shall be reduced by the amount of reduction in the fare/charge.
4. If the travel itinerary is changed under Article 9 and if expenses required for implementation of travel (includes cancellation fees, penalties and other expenses that have already been or will have to be paid for travel services that were not provided due to the change) are increased or decreased, The Company shall change the travel fee by the difference. However, in the case of an increase, even though the transportation/accommodation institution, etc. provides the travel service, this does not apply due to a shortage of seats, rooms and other facilities such as transportation/accommodation facilities.
5. In the case when the Contract Document describes that the travel fee may differ depending on the number of persons using the transportation or accommodation facilities, etc., if the number of persons changes after the conclusion of the Travel Contract due to any reason not attributable to the responsibility of the Company, the Company will adjust the travel fee.
The Customer may, only when the prior approval of the Company is received, transfer the position under the Travel Contract to a third party. In this case, the Customer is required to pay the charge designated by the Company. In addition, the transfer of the position under the Travel Contract will become effective when the Company approves such change. However, that the Company may reject the change of the Customer due to reasons such as being unable to reserve an flight or change the Customer's name.
1. The Customer may at any time cancel the Travel Contract by paying the cancellation fee stated in Article 14. However, the application for cancellation shall be accepted within the business hours of the Company to which the application is made. (Facsimile, e-mail, etc. received after business hours shall be accepted on the next business day). When canceling the communication contract, the Company shall receive the cancellation fee with the card of the Affiliated Company without the member's signature on the prescribed slip.
2. In the following cases, the Customer may terminate the Contract without paying the cancellation fee before the travel starts regardless of the provision in the preceding clause.
I. When contract details are changed by the Company, however, that such changes are limited to those listed in the left column of Table (A) in Article 22 or other important matters.
II. When the travel fee increases based on the provisions in Clause 2 of Article 10.
III. When force majeure, such as natural disasters, wars, riots, termination of Travel Services provided by transportation and accommodation institutions, and orders from government agencies, hinders the safe and smooth progress of the travel, or when such situation is very likely to happen.
IV. When the Company fails to deliver to the Customer the Itinerary Information as described in Article 5. no later than the date stipulated in the said provision.
V. When it becomes impossible to carry out the travel itinerary stated in the Contract Document due to the Company's reasons.
1. If the Customer fails to pay the travel fee no later than the date stipulated in Clause 6 of Article 6, the Company may cancel the Travel Contract in the next day. In this case, the Customer will be required to pay the same penalty charge as the cancellation fee.
2. In the following cases, the Company may terminate the Contract after explaining reasons to the Customer before the travel starts.
I. When the Company confirms that the Customer does not conform to the gender, age, qualifications, skills, and other conditions required in the travel which are specified clearly by the Company in advance.
II. When the Customer is determined as unable to bear the travel due to illness, lack of necessary nursing staff, and other reasons.
III. When the Customer is estimated to bother other customers, or hinder the smooth progress of the group travel.
IV. When the Customer’s requirements are out of the reasonable range within the Contract.
V. When the number of customers fails to reach the minimum group size stated in the Contract Document. In this case, the Company will notify the Customer of cancellation of the travel no later than the 14th day in advance of the travel start date, retroactively calculated from the day preceding the travel start date;
VI. When the implementation condition of travel such as the snowfall, which is necessary in a skiing-oriented travel, is very unlikely to meet the snowfall requirement specified clearly at the time of contract conclusion.
VII. When force majeure, such as natural disasters, wars, riots, termination of Travel Services provided by transportation and accommodation institutions, orders from government agencies and other causes beyond the Company's intervention, hinders the safe and smooth progress of the travel in accordance with the travel schedule stated in the Contract Document, or when such situation is very likely to happen.
VIII. When the Customer is considered as a violent group, member of a gang, gang affiliate or any other anti-social force.
3. If the Travel Contract is cancelled under Clause 2 of this Article, the Company will reimburse the full amount of travel fee (or application fee) to the Customer.
If the Contract is cancelled after the contract is concluded due to the Customer's reasons, a cancellation fee will be charged for each customer at the following rate for the travel fee. In addition, if more than one person participates and some of customers cancel the contract, they will be charged separately according to the difference travel fee in the number of person involved in transportation, accommodation (1 seat/person, 1 room/person).
| Cancellation Date | Cancellation Fee Rate |
|---|---|
| a. From 21th day in advance | Free of charge |
| b. From 20th day to 8th day in advance | 20％ |
| c. From 7h day to 2nd day in advance | 30％ |
| d. The day before the departure date | 40％ |
| e. On the day of departure and before departure (except for Clause f) | 50％ |
| f. Cancellation after starting travel or in the case of nonparticipation without notice | 100％ |
1. If the Customer cancels or temporarily leaves the Travel Contract on his/her own reason, the Customer will be deemed to have waived his/her rights and the Company will not reimburse any payment.
2. If the Customer is still unable to receive the travel services specified in the contract after the start of the travel, due to any reason not attributable to the Customer, or the Company informs the situation, despite the provisions of Clause 1 of Article 12, the Customer can still cancel the part of the contract that is not available for service without paying the cancellation fee. In this case, the Company shall reimburse to the Customer, out of the travel fee, the amount equivalent to the unavailable travel service. However, if such unavailability is not due to any reason attributable to the Company, the Company shall reimburse the amount, after deducting the cancellation fee, penalty charge or other expenses already paid or payable thereafter, pertaining to such unavailable service.
1. In the following cases, the Company may terminate part of the Contract after explaining reasons to the Customer, even if the travel has started.
I. When the Customer is unable to continue the travel due to illness, lack of necessary nursing staff, and other matters.
II. When the Customer fails to follow the directions of a the Company's conductor, local personnel or other persons that are given in order to secure safe and smooth implementation of the travel, or if the Customer breaches discipline in group activities or disturbs the safe and smooth implementation of the travel, through violent behavior or threat against a the Company's conductor, local personnel, other persons or other travelers.
III. When the travel is impossible to continue due to force majeure, such as natural disasters, wars, riots, termination of Travel Services provided by transportation and accommodation institutions, orders from government agencies and other causes beyond the Company's intervention.
IV. When the Customer is considered as a violent group, member of a gang, gang affiliate or any other anti-social force.
2. Even if the Company cancels the contract in accordance with the provisions of Clause 1 of this Article, the service that the Customer has enjoyed is deemed to have effectively repaid the Company's debt. The Company shall reimburse the Customer for travel services that the Customer has not yet received, but need to deduct the cancellation fees, penalty fees or other fees that have been paid or must be paid to a third party.
3. When the contract is canceled pursuant to the provisions of Clause 1 and 3 of this Article, the Company shall make the necessary arrangements to return to the place of departure at the request of the Customer. The Customer is responsible for all costs in this case.
1. When a refund shall be made to the Customer after the reduction of the travel fee is carried out according to the provisions of Clause 3 to Clause 5 of Article 10 or the Contract is terminated according to the provisions in Article 12 to Article 16, the Company shall make this refund within 7 days from the next day after the termination date of the Contract if the refund is related to the termination before the travel starts, or within 30 days from the next day after the travel end date as stipulated in the Contract if the refund is related to a remission or the termination after the travel starts. However, it is necessary to submit the coupons to the Company when refunding after delivery of the coupons in Clause 1 of Article 18, and if the Customer does not submit them, the Company may not be able to refund the travel fee.
2. If the Customer who signed the Communication Contract generates the fee to be refunded in Clause 1 of this Article, the Company shall refund the fee according to the Cardholder agreement of the Affiliated Company. In this case, the Company shall notify the Customer of the amount to be refunded within 7 days from the next day after the termination date of the Contract if the refund is related to the termination before the travel starts, or within 30 days from the next day after the travel end date as stipulated in the Contract if the refund is related to a remission or the termination after the travel starts, and the date of notification to the Customer shall be the Card Using Date.
1. Travel conductors shall not accompany the Customer except for the courses marked as accompanied by a travel conductor. The Company shall deliver to the Customer the coupons necessary for receiving travel services, and the Customer is required to perform procedures themselves to receive the travel services. The local contact information of the Company shall be expressly indicated in the "Itinerary Information" or the Contract Document. In addition, if the Customer is unable to receive travel services due to force majeure such as the weather, the Customer shall be responsible for arranging and procedures for alternative services for that part.
2. Travel conductors shall accompany the Customer on the listed course and, in principle, shall carry out the work necessary to safely and smoothly carry out the process specified in the Contract Document. In principle, the service hours of the travel conductor will be from 08:00 to 20:00.
3. The Customer shall follow the Company's instructions, such as travel conductors or local staff member‘s instructions, to ensure a safe and smooth travel when acting in groups between the start and the end of the travel.
When the Company estimates that the Customer on the travel is in a care-needed state due to illness, injury, etc., necessary measures shall be taken. In this case, when the cause is not the responsibility of the Company, the expenses incurred in implementing the measures shall be borne by the Customer, and the Customer shall pay the fee before the date and through the method specified by the Company.
1. If the Company or the Company's Acting Arranger causes the Customer to incur losses through accident, error, or omission in implementing the Travel Contract, the Company shall reimburse the Customer for such losses, if the Company has been informed within two years from the day following the date of occurrence of the damage. However, the Company shall compensate for the damage caused to baggage up to a limit of 150,000 yen per Traveler (except in the case where the damage has been caused by the Company intentionally or by gross negligence) if the Company has been informed within 14 days from the day following the date of occurrence of the damage.
2. When the Customer suffers damage due to natural disasters, wars, riots, transportation and accommodation agencies’ suspending Travel Services providing, orders from government agencies and other reasons that the Company or the Company's Acting Arranger cannot intervene in, the Company shall not be liable to undertake the compensation except for the preceding clause.
1. Regardless of whether or not the Company's liability based on the preceding article arises, in accordance with the Company's terms "Special Compensation Regulation", certain damages to life and body caused by a sudden and accidental outpatient accident while the Customer participates in the Recruitment-oriented Planning Travel, for certain damages, the Company has a death compensation of 15 million yen per traveler, a hospitalization fee of 20,000 to 200,000 yen depending on the length of hospital stay, an outpatient fee of 10,000 to 50,000 yen, and a damage deposit for personal belongings (the Company shall pay a limit of 150,000 yen, but the compensation limit for one or a pair is 100,000 yen). However, the Company shall not compensate for cash, credit cards, valuables, photographed films, CD-ROMs, manuscripts written on recording media such as optical discs (recording media themselves are covered by compensation), and other items specified in Clause 2 of Article 18 of the Special Compensation Regulation.
2. Based on the Clause 1 of this article, when the Company undertakes responsibility for above mentioned damages, the above mentioned compensation, which is paid by the Company within the limit of compensation based on the responsibility, shall be deemed as compensation for such damages.
3. If the damage sustained by the Customer while he/she is participating in a Agent-Organized travel falls under Articles 3 and 5 of the Special Compensation Regulation such as the Customer’s willful act, driving under influence of alcohol, intentional violation of laws and regulations, receipt of service provision that violates the laws and regulations, mountain climbing (using climbing equipment such as ice ax), skydiving, hang gliding boarding, the Company will not pay the compensation and condolence money stipulated in Clause 1 of this article. However, that if such sports are included in the travel schedule, this clause will not apply.
4. For the Agent-Organized Travel that focuses on the Customer participating in that of the Company, with additional travel fees and is implemented by the Company shall be treated as part of the main content for Agent-Organized Travel.
5. For the day that is expressly specified as the day where none of the travel services of the Company will be provided in a Contract Document, only when it is expressly stated that compensation will not be paid for losses incurred by the Customer on the relevant day, shall the Customer be deemed not to be participating in the Agent-Organized Travel.
1. Any significant changes to the contract details listed in the left column of Table (A) (except for the following changes I. & II. other than those caused by the shortage of seats, rooms and other facilities of transportation/accommodation facilities, etc., despite the provision of services), the Company shall pay the change compensation amount by multiplying the travel fee by the rate shown in the right column of the table within 30 days from the day after the end date of the travel. (The Company may provide goods or services of equal or greater value with the consent of the Customer). However, changes in the date, time and order of receiving travel services are not applicable.
I. Natural disasters, wars, riots, orders from public offices, suspension of travel services such as transportation and accommodation facilities, changes as necessary measures to provide transportation services that do not depend on the original transportation plan and to ensure the life or physical safety of travel participants.
II. According to Article 12 to Article 16, the changes between terminated Contract and relevantly terminated part.
2. The amount of the compensation for change payable by the Company under one Travel Contract will not exceed the amount of the travel fee multiplied by 15%. In addition, when the amount of compensation for changes payable to each customer is less than 1,000 yen, the Company will not pay the compensation.
3. After the Company pays the compensation for change under the provisions of this article, in the case when it becomes clear that the Company bears liability under Article 20 for such change, the Company shall pay damages less the amount of change compensation has already been paid to the Customer.
| Changes for which the Company pays compensation | Ratio for specific change (%) | |
|---|---|---|
| Before the travel starts | After the travel starts | |
| I. Changes of travel starting date or ending date stated in the Contract Document. | 1.5 | 3.0 |
| II. Changes of sightseeing place or travel facilities and other travel destinations (including restaurants) stated in the Contract Document. | 1.0 | 2.0 |
| III. When the change is lower than the level of the transportation agency or the cost of the equipment recorded in the Contract Document (limited to the cases where the total amount of the altered level and equipment costs is lower than that of being recorded in the Contract Document). | 1.0 | 2.0 |
| IV. Changes in the types of transportation agencies or company names recorded in the Contract Document. | 1.0 | 2.0 |
| V. Change to a flight that is different from the airport at which the (domestic) travel starts (departure airport) or ends (return airport) recorded in the Contract Document. | 1.0 | 2.0 |
| VI. Change of type or name of accommodation facilities recorded in the Contract Document. | 1.0 | 2.0 |
| VII. Changes in the type, equipment, landscape and other guest room conditions in the accommodation agencies recorded in the Contract Document. | 1.0 | 2.0 |
| VIII. Among the above mentioned changes, the changes recorded in the short-distance travel title in the Contract Document. | 2.5 | 5.0 |
1. If the Company incurs losses as a result of the Customer’s negligence or error, the Company may seek compensation from the Customer for such losses.
2. The Customer shall make full use of the information provided by the Company, and try to understand the rights and obligations of the Customer and other contents related to the Contract.
3. After the travel starts, if the Customer finds that the Travel Services provided do not conform to the Contract, he/she must promptly declare the matter to the Company, the Acting Arranger or the provider of the Travel Services.
If the Customer gets sick or injured, he/she may incur a large amount of medical expenses, transportation expenses, etc. Also, in the case of an accident, it is very difficult to claim compensation from the perpetrator and collect the compensation. In order to cover these treatment costs, transportation costs, death and disability, etc., the Company recommends that the Customer purchases a sufficient amount of domestic travel accident insurance by themselves. For details, please contact the staff at the application counter.
If an accident occurs during the Customer's travel, please notify the Company immediately using the contact information provided in the "Itinerary Information" etc. (If there are circumstances that cannot be notified, please notify the Company as soon as the circumstances disappear).
The base date of these travel conditions and the base date of the travel fee shall be the dates specified in the pamphlet, etc.
1. About personal information described in the application form submitted when applying for Domestic Recruitment-oriented Planning Travel described on the Company's website, in addition to using it for communication with the Customer, the Company shall use it within the scope necessary for procedures for arranging and receiving services provided by transportation/accommodation institutions, etc. (main items are described in each course, etc.) in the travel the Customer applied for. * In addition, the Company may use it for I. Information on products, services, and campaigns of companies affiliated with the Company. II. Provision your opinions and impressions after participating in the travel. III. Requesting for questionnaire. IV. Provision of privilege services. V. Creation of statistical data.
2. The personal information the Company collects shall be the minimum range of personal information that the Company need to travel according to the Customer's name, age, gender, telephone number, address, email address, and other courses. In addition, if special consideration is required such as accompanying a caregiver or arranging a wheelchair, the Company may collect personal information other than the above for the purpose of responding to this (or replying that it cannot be accepted) to the extent possible. This is within the range necessary for the Company to make arrangements.
3. If the Company does not receive the Customer's consent to acquire the personal information in Clause 2 of this article, the Company shall not be able to accept the conclusion of a Recruitment-oriented Planning Travel Contract. In addition, the Company may not be able to make the arrangements for the Customer's desire if the Company does not receive the Customer's consent.
4. In order to arrange the travel the Customer applied for, the Company shall provide the Customer's name, age, gender, telephone number, and other information within the range necessary for making arrangements to the transportation/accommodation institution, etc. by sending it electronically in advance.
5. The Company shall provide the Customer's personal data held by the Company to carriers and duty-free shops for the convenience of carrying the Customer's baggage, shopping at duty-free shops, etc. at the Customer's travel destination. In this case, the Company shall provide personal data related to the Customer's name, boarding date, flight number, etc. by sending it electronically in advance. And if the Customer wishes to stop providing personal data to these services, please let the Company knows at the time of application.
6. The Company may jointly use the minimum range required for contacting the Customer of his/her personal data held by the Company, such as name, address, telephone number or email address, with the Company's group companies. The group companies may use it for service information of each company, information on the contents of events, etc., and shipping of purchased products. For the names of the group companies and the names of those who are responsible for the management of personal data, please refer to the privacy policy "Contact for inquiries and complaints regarding personal information".
7. Those who wish to disclose the Customer's personal data held by the Company, correct, add or delete the contents, or suspend the use, deletion or provision to a third party, please contact the following inquiries as the Company shall guide the Customer through the necessary procedures. In that case, the Company shall take necessary measures without delay in accordance with laws and regulations and the Company's internal rules. And if the Company cannot meet all or part of the Customer's request, the Company shall explain the reason.
8. In the unlikely event that a problem such as leakage of the Company's personal information occurs, the Company shall contact the Customer immediately and suspend the system in which the problem occurred until safety is ensured. In addition, the Company shall promptly announce the facts on the website.
1. If cannot change the flight or itinerary at the Customer's convenience.
2. If the Customer misses his/her flight due to traffic jams, regardless of it is not the cause of the Company, the Customer needs to purchase a separate ticket, and the ticket voucher will not be refunded.
3. If the Customer is unable to receive travel services due to bad weather or other reasons not attributable to him/her, in accordance with the provisions of Clause 2 of Article 15, the amount shall be refunded to the Customer after deducting cancellation fees, penalties, etc. for the travel service. However, the Customer is responsible for the accommodation and transportation costs of the alternative service.
4. The Company may introduce the Customer to souvenir shops, etc. for the Customer’s convenience. In such instance, the Customer is requested to purchase goods at his/her own responsibility.
5. Any expenses incurred when the Customer requests a tour conductor to conduct a personal tour, personal shopping, etc., expenses associated with disease, bodily injury, etc. of the Customer, loss of baggage due to negligence of the Customer, expenses associated with recovery of lost property, or expenses required for arrangement of free activities shall be borne by the Customer.
6. If an accident occurs during the Customer's travel, please notify the Company immediately using the contact information provided in the final travel itinerary. (If there are circumstances that cannot be notified, please notify the Company later as soon as the circumstances disappear.)
7. In principle, consumption tax and other taxes shall be levied when the Customer adds alcoholic beverages, food, and other services at inns and hotels.
8. If the Customer has agreed to a system (flex traveler system) in which the airline company voluntarily requests the Customer to board an aircraft other than the scheduled flight, and boarded an aircraft other than the one originally arranged, please note that the Company's arrangement obligation and itinerary management obligation have been fulfilled, and the itinerary guarantee liability and special compensation liability related to the changed part are exempted.
9. From the start of the travel to the end of the travel, when the Customer acts as a Recruitment-oriented Planning Travel participant, the Customer is required to follow the Company's instructions to carry out the travel safely and smoothly except during the free time.
Jorudan Co., Ltd. (Tourism Agency Director Registered Travel Industry No. 1678)
2-5-10 Shinjuku, Shinjuku-ku, Tokyo 160-0022
Regular Member as Japan Association of Travel Agents（JATA）