Privacy Policy

In using this site, Jorudan Co., Ltd. (Jorudan Travel) shall describe its policy toward the personal information that users provide to it.

■Customer’s information protection initiatives

1. Jorudan Co., Ltd. Travel Division (hereinafter “the Company”) in order to manage customer’s personal information properly, shall appoint custodians to handle customer’s personal information, and shall ensure custodians properly manager personal information. Also, the Company will comply with various laws and social norms to protect personal information.

2. The requested information by the Company is primarily that required to provide services, such as the name, address, telephone number and email address of customers. We may also ask about other information, but most of it is optional for customers, excluding the minimum necessary items, and customers may provide them on a voluntary basis.

3. Note that requested information may be provided to a third party, depending on the type of service of customer’s personal information. For example, the name of customers may be provided to transportation operators or accommodation facilities and so on.

4. After confirmed by the customer when wishing to make inquiries or amend, etc. their personal information. The Company shall respond promptly within a reasonable scope.Also, the Company shall comply with applicable laws, regulations, and standards concerning the personal information we retain and shall appropriately review and improve our initiatives with respect to each of the above items. And in connection with the occurrence of accidents, etc., the Company may cooperate with the announcement of personal information at the request of the policy, the Ministry of Land, Infrastructure, Transport and Tourism, the Ministry of Foreign Affairs and other public offices. If a problem such as leakage of personal information occurs, the Company shall contact the customer immediately and suspend the Service until safety is confirmed. In addition, as soon as the customer contacts us, we will promptly disclose the information on the website.

■Purpose of using personal data

Regarding personal data submitted when applying for travel, in addition to being used for contacting the customer, it shall be used within the necessary scope for the arrangement and receipt of services provided by transportation or accommodation facilities, etc. on the trip customers apply. In addition, the Company may use it when the Company discloses statistical personal information (information that cannot identify an individual) to analyze usage trends of the site.

■Disclose, Correct, or Use Suspend Personal Information

Customers who wish to disclose, correct or use suspend, etc. of personal information, shall submit the form to the relevant employee to guide you through the procedure. At that time, after confirming that the person requested is the person, the Company will answer in writing unless there is a special reason. Also the Company will explain why we cannot respond. And if the personal information customer received is incorrect, it will be changed to the correct one. If customers do not wish to receive direct mail or e-mail from the Company, please contact our relevant employee. The Company shall stop handling.

■Inquiries and complaints regarding personal information

If you have any inquiries or complaints regarding the handling of personal information, please contact the custodian who handles customer’s personal information
[Custodian who handles customer’s personal information]
2-5-10 Shinjuku, Shinjuku-ku, Tokyo 160-0022
Jorudan Co., Ltd. Daisuke Kajikawa

Other languages hereof are made for reference, only the Japanese original shall have the effect. The governing language of this terms of use shall be Japanese.